Tag: Events

IET London: Savoy Place crowned with Best Venue Customer Service accolade at the London Venue and Catering Awards 2022

Posted on by engineroom

IET London: Savoy Place has seen success in consecutive years at the London Venue Awards, this year winning Best Venue Customer Service.

In addition, the venue received recognition with a bronze award in the Best Venue for Hybrid Events category, competing against highly respected powerhouses in supplying seamless hybrid meeting spaces.

Hosted at the, now regular, Kia Oval in London on Friday 11 November, the awards and their respective judges acknowledged Savoy Place for its approach to developing a strong culture through its quality customer service and adapting to significant change.

Savoy Place has continued to welcome many high-profile visitors and events in London with the team securing strong relationships built through accessibility, consistent staff training as well as a genuine interest in the STEM clients.

Savoy Place is a venue promoting the constant development of a strong culture and innovative solutions to all event needs. With a 626-guest capacity across two lecture theatres, 14 further event spaces comprising of three floors and a roof terrace overlooking panoramic London views, customers are catered for, via various means.

Celebrating with the team on the day, Sean Spencer, Head of IET Venues and Facilities said: “It’s very rewarding to be recognised for a second year running for both the venue facilities and the outstanding team behind them. During a period of such significant change, it’s no easy feat to deliver so consistently with exceptional customer service across all manner of events, industries and capacities.

“We have such a tenacious and well-structured team, always going above and beyond for each client, which plays a significant role in securing our repeat business. Our best in class service is hard-earned through comprehensive staff training and the strong focus we place on wellbeing, so we’re very proud to receive this prestigious award recognising what we can achieve for our clients when we invest in our people.

“The day was an excellent chance to be amongst some illustrious talents throughout the industry and we congratulate all worthy winners and finalists.”

Explore Savoy Place’s facilities to find out more about hosting your next event at this award-winning London venue.

QEII supports WrapUp London campaign in critical year

Posted on by engineroom

London’s QEII Centre is calling on event professionals and the public to donate their unwanted coats and help warm up the capital’s most vulnerable people this winter once again.

The events venue has partnered again with charity HandsOn London to serve as a collection point for its WrapUp London campaign which provides a coat to anyone who needs one, including the homeless, vulnerable families and refugees.

With two thirds of adults in Britain reporting their cost of living increasing in the past month, WrapUp London’s campaign will be more important than ever this year. In London, where nearly half the country’s rough sleepers are, donated coats will be distributed via homeless shelters, refugee centres, organisations supporting the elderly, women’s refuges, children’s centres, and other charities helping people in crisis.

QEII has supported the WrapUp London campaign for five years, serving as Westminster’s dedicated collection point and collecting 3,825 coats for those in need.

In total, HandsOn London has distributed 197,000 coats to the capital’s most vulnerable since it started the campaign 11 years ago.

This year’s campaign starts on the 7th of November and QEII is calling event organisers to spread the word to their delegates so they can get involved and maximise donations.

Mark Taylor, chief executive of the QEII Centre said: “In the past we have been overwhelmed by the donations we have received – playing a consistent key role in this cause is a great honour for our centre. WrapUp London really demonstrates the collective community that is central to the spirit of London, and I hope that our work can be an important lifeline for all vulnerable people during this difficult and cold winter.”

Jon Meech, CEO of HandsOn London said: “We are delighted that the QEII Centre will be able to support WrapUp London for another year. Their generosity enables a collection point to be available in the heart of Westminster and has collected several thousand warm coats for the campaign. Every year the demand for warm coats increases and this year is sadly no exception. As a largely volunteer-led campaign we can only hope to meet this demand with the help of partners like the QEII Centre.”

Explore the hireable events spaces available at the centre.

Central Hall Westminster awarded ECOsmart Platinum Award for outstanding green standards

Posted on by engineroom

Central Hall Westminster, (CHW) part of Central Hall Venues group, recently announced it has been awarded the ECOsmart Platinum Venue Award for outstanding green credentials. CHW joins a select group of just 12 venues in the country, seven of which are in London, to receive the accolade.

The industry-standard accreditation programme is run by Greengage Travel and Event Solutions which recognises and supports eco-friendly hotels and conference venues throughout the UK that demonstrate an environmentally conscious approach and the adoption of eco-friendly measures. Awards range from entry-level Bronze to Platinum, the highest possible standard.

Central Hall Westminster has long been a sustainable venue, having previously won the Eco-Smart Gold Award and several other environmental accreditations over the last seven years. However, having gone the extra mile to reach the highest possible standards of environmental sustainability, the venue underwent a rigorous audit from Greengage Solutions to reach Platinum, an award which recognises leaders in hospitality who have considered sustainability in all aspects of their business.

Alongside the existing measures carried out over the last five years including reducing water waste, ensuring zero waste goes to landfill, introducing catering sustainable practices and installing ECO LED lights in all rooms, CHW undertook several additional measures to achieve Platinum including:

  • Providing LED lighting in all event rooms
  • Monitoring energy usage on a daily basis
  • Actively encouraging recycling in all meeting rooms
  • Donating furniture and equipment to local charities
  • Encouraging green meeting practices by providing conference organisers with a list of eco recommendations
  • In conjunction with on-site catering partner, Green & Fortune, – giving preference to local and seasonal produce with vegetarian and vegan options; providing Fair Trade coffee, tea and sugar; offering organic wine as an option; and giving excess food to those who need it
  • Filtering and bottling water on site
  • Achieving the Platinum Award for its eco approach by Westminster Council
  • Vetting suppliers to ensure they operate in line with the principles of the organisation

The venue’s dedicated green team of sustainable champions from across all staff areas helped drive these initiatives forward and implement over the last two years.

In addition, CHV’s Head of Communications, Anna Glazebrook, has been invited by Greengage to join its Platinum Inner Circle who meet regularly to discuss ideas and make recommendations to the events industry on sustainability measures.

Andrew Perolls, CEO of Greengage Travel and Event Solutions, comments: “We are delighted that Central Hall Westminster has worked so hard to take further measures on sustainability since they won the Gold Award and have now gone on to achieve Platinum. It is incredibly difficult to reach this outstanding top level and we were impressed with their long-term commitment to introduce green initiatives in all areas.”

Sarah Ainsworth, CEO of Central Hall Venues which runs Central Hall Westminster, adds: “As an organisation which exists to provide funds to maintain this beautiful historic building and donate to charitable works across the world, running a sustainable venue is incredibly important to us. Our Green Team and on-site partners have worked tirelessly to ensure sustainability is included in all areas of our operation and we are very proud to have achieved Platinum.”

Find out more about this sustainable venue here.

Discover Westminster; Showcase Success!

Posted on by engineroom

We have long been known for our fantastic Westminster Venue Showcase events and this year was no exception!! The 26th of May 2022 marked the occasion of our Discover Westminster; Around Westminster Venues in 80 minutes, showcase event and how special for us all to be back together and what a fantastic evening it was!

Located at the Royal Society, one of our fabulous member venues, it was great to be back hosting a face-to-face event – You could feel the excitement amongst all. This elegant setting really set the scene and created the perfect backdrop for the occasion.

The showcase was attended by event professionals from London and beyond for the opportunity to celebrate and explore our unique consortium of Westminster’s finest venues. It was amazing to see them all showing off their venues and event packages to new and potential clients. Our venue collection includes a wide variety of venue types and styles, all with their own fascinating backstory and many with historic significance.

Originally home to the United Services Club, Georgian venue 116 Pall Mall was designed by John Nash, and this Grade I listed venue still contains many of the club’s original treasures. Then we move to The Honourable Society of Lincolns Inn. Their Great Hall was opened by Queen Victoria, and not to mention, Edwardian venue One Great George Street, 18th Century RSA House, and the world-famous Houses of Parliament.

The recent Platinum Jubilee celebrations taking place throughout the city have seen these spectacular venues celebrated in all their glory, which has led to more enquiries, but let’s not forget the incredible modern venues within the collection. The QEII Centre got the chance to boast their cutting-edge AV facilities, essential for delivering live and engaging hybrid and studio events. The Westminster London, Curio Collection by Hilton, showcased their stylish conference spaces and luxurious rooms for overnight stays. And if you’re looking for big screen events, Vue West End have got you covered!

We were also joined by key industry suppliers, including Frew & Co rolled ice cream. Their fun and refreshing treats are perfect for outdoor summer events. The talented chefs at the Royal Society also made an appearance to showcase some sweet offerings. Dan and the team plated up a feast for the eyes, demonstrating some impressive techniques, including dry ice!

Thank you to all who attended, and especially to Barbara Wutte and her team at the Royal Society for helping our board and the Paje team to organise the event, it wouldn’t have been a success without all those involved. The drinks were flowing and the delicious canapes went down a treat, and it was fantastic to see members sharing their images across social media.

“We are so excited about the future, we have new members joining our collection, new initiatives planned by the enthusiastic board and Paje Team and our venues are back to business at 2019 levels again!  We look forward to working with you over the coming months and celebrating just how amazing London and our wonderful Westminster Collection are!”  –  Rachel Azzopardi, Chair of Westminster Venue Collection.

Our experienced sales marketing and PR partners are here to support with enquiries and help you find the best space for your events. If you’re looking to book last minute summer parties, our venues have some stunning, private outdoor spaces available for hire, right in the heart of the Capital. Contact us today and we’ll help you find the perfect fit for your occasion.

A spook-tacular Hallo-Westminster showcase!

Posted on by engineroom

The ‘Hallo-Westminster’ event at One Great George Street offered over 200 event planners the chance to meet the collection’s eclectic mix of 35 scarily good venues whilst enjoying some ghoulish trick or treat fun.

The entertainment came alive as Viva Live Music’s opera singers performed Phantom of the Opera classics whilst some guests had their faces painted by UK Facepainters & Community Giants and others piled into Effect Event’s spooky photo booth. The event space was transformed into an Autumnal affair with floral arrangements by TBR Floral Designs and equipment from Thorns Furniture & Catering Hire and Eclipse Presentations, setting the perfect Halloween scene.

Big prizes were on offer in the trick or treat prize draw, including; dinner cruise for two with Bateaux London, a tour of the Royal Society with afternoon tea for two and dinner for two in The Lansdowne Club’s Dining Room.

Nouvelle Afriyie-Aidoo from The Chartered Insurance Institute commented on the evening: “Venue is really pretty, the evening has been good, there’s lots of suppliers and all in all it’s been an informative night – I’ve seen venues we didn’t even know existed!”

See you at Square Meal

Posted on by engineroom

WVC will be exhibiting at Square Meal Venues and Events Live for the very first time this year.

Taking place at Old Billingsgate, London, on 20 and 21 September, we will be located at stand number G32 and representatives from our member venues will be ready and waiting to help you save time while finding the very best Westminster venue for your next event.

Visitors to our stand will also get their hands on the hottest ticket in town – an invite to our spooktacular Hallo-Westminster showcase on October 24 at One Great George Street.

Entry to the event is free and you can register to attend here. We look forward to seeing you there!

Church House strikes Gold with AIM for the second time

Posted on by engineroom

Church House Westminster has once again achieved the highest level of venue accreditation – AIM Gold.

Securing the nationally recognised accreditation for a second time cements the venue’s position in an elite group of venues and it also demonstrates Church House Westminster’s commitment to capability, compliance and competence.

To achieve the Meetings Industry Association’s AIM Gold, the venue underwent a rigorous independent auditing process which saw a panel of independent industry assessors scrutinise the whole customer journey and business processes including resources, creating the customer environment, service delivery and continuous improvement.

Church House Westminster’s general manager Robin Parker said: “We have always taken pride in delivering a consistently high quality of customer service in all areas of our business. To achieve AIM Gold for the second time is an outstanding achievement that the entire team should be proud of as we are assessed on every aspect of our customer’s journey – from the moment they book and event to the time they leave.”

Jane Longhurst, chief executive of mia, said: “AIM Gold is awarded to venues which offer first-class facilities matched by exceptional catering and the highest levels of customer service. The judges were particularly impressed by the enthusiasm of Church House Westminster’s staff who continually identify ways to improve services to exceed customer expectations.”

Church House Westminster is one of London’s most versatile event venues offering 19 flexible event spaces, which can accommodate between 2 and 664 guests, and host a wide variety of events including meetings, conferences, awards ceremonies, gala dinners and receptions.

For more information, call 020 7390 1590 or visit www.churchhouseconf.co.uk.

RIBA launches new hospitality pop-up for the summer

Posted on by engineroom

RIBA London’s 66 Portland Place has launched a new hospitality pop-up on its 4th floor terrace.

The pop-up will be a unique outdoor space for clients to entertain their teams on a summer’s evening, either as a standalone event or as a part of a meeting or conference.

Designed by Merrett Houmøller Architects Peter Merrett and Robert Houmøller, the brightly coloured pop-up, was selected from entries to the RIBA Architecture Open 2017, an annual architecture competition run by the institute and open to RIBA members, chartered practices, students and non-members alike.

The summer pop-up is available for exclusive use only, and is able to cater for up to 40 people for an early evening networking event. Food will be provided by event caterer Harbour & Jones and will embrace the theme of social dining featuring dishes from around the world.

Moya Maxwell, head of venues at RIBA, said: “We are delighted to be able to utilise this fantastic installation, which has been designed by the talented Merrett Houmøller Architects. The pop-up is in-situ on our 4th floor terrace until mid-September and we hope to encourage companies to bring their teams together this summer to enjoy each other’s company for a few hours in a relaxed, informal environment that encourages a sense of fun, togetherness and sharing.”

For more information or to book the summer pop-up for an event, please email [email protected] or phone 020 7307 3888.

Westminster Venue Collection appoints Diane Waldron as chair

Posted on by engineroom

Westminster Venue Collection is delighted to announce Diane Waldron, director of sales and marketing at the QEII Centre, has been appointed as our new chair.

Under Diane’s expert leadership, which is drawn from a number of years in the sector, she will be implementing in a range of new initiatives designed to make the collection of 34 venues more visible and accessible to event buyers.

Following hot on the heels of our appearance at The Meetings Show last month, we will be exhibiting at Square Meal Venues and Events Live at Old Billingsgate on 20-21 September, which offers another fantastic opportunity for us to meet organisers face-to-face to discuss your current and future requirements.

Diane takes over from Clare Arouche, former head of business development at 10-11 Carlton House Terrace, who has now joined Royal Museums Greenwich as head of sales and events.

If you would like to find out more about us, what we do, and how we can make venue finding faster, easier and more efficient, click here.

Shepherd’s of Westminster announces weekend closures to focus on events

Posted on by engineroom

Shepherd’s of Westminster has announced  its bar and restaurant will no longer be opening at weekends or on bank holidays .to concentrate on functions such as milestone birthdays, engagement parties and significant wedding anniversaries.

An application has also been submitted for a licence to perform civil marriages and civil partnerships on the premises which, if granted, would mean ceremonies could take place in the larger private dining room, whilst the main bar and restaurant would be set up for receptions and wedding breakfasts.

Proprietor Lionel Zetter said: “Many Westminster residents spend their weekends outside of London, and Saturdays and Sundays have always been quiet for us. By switching the emphasis to events over the weekend we hope to fill a gap caused by a shortage of elegant but affordable events venues in central London. We very much hope that our neighbours in the Westminster and Pimlico areas will consider using our facilities when celebrating landmark occasions.”

To find out more about booking Shepherd’s of Westminster for your next event, please contact [email protected].