Church House Westminster has once again achieved the highest level of venue accreditation – AIM Gold.
Securing the nationally recognised accreditation for a second time cements the venue’s position in an elite group of venues and it also demonstrates Church House Westminster’s commitment to capability, compliance and competence.
To achieve the Meetings Industry Association’s AIM Gold, the venue underwent a rigorous independent auditing process which saw a panel of independent industry assessors scrutinise the whole customer journey and business processes including resources, creating the customer environment, service delivery and continuous improvement.
Church House Westminster’s general manager Robin Parker said: “We have always taken pride in delivering a consistently high quality of customer service in all areas of our business. To achieve AIM Gold for the second time is an outstanding achievement that the entire team should be proud of as we are assessed on every aspect of our customer’s journey – from the moment they book and event to the time they leave.”
Jane Longhurst, chief executive of mia, said: “AIM Gold is awarded to venues which offer first-class facilities matched by exceptional catering and the highest levels of customer service. The judges were particularly impressed by the enthusiasm of Church House Westminster’s staff who continually identify ways to improve services to exceed customer expectations.”
Church House Westminster is one of London’s most versatile event venues offering 19 flexible event spaces, which can accommodate between 2 and 664 guests, and host a wide variety of events including meetings, conferences, awards ceremonies, gala dinners and receptions.
Enjoy a Champagne Lanson Dinner at 116 Pall Mall. Whether it’s your preferred regular tipple or something you save for special occasions, drinking Champagne has long been synonymous with style. To celebrate World Champagne Day…
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.