Tag: london venue

IET London: Savoy Place crowned with Best Venue Customer Service accolade at the London Venue and Catering Awards 2022

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IET London: Savoy Place has seen success in consecutive years at the London Venue Awards, this year winning Best Venue Customer Service.

In addition, the venue received recognition with a bronze award in the Best Venue for Hybrid Events category, competing against highly respected powerhouses in supplying seamless hybrid meeting spaces.

Hosted at the, now regular, Kia Oval in London on Friday 11 November, the awards and their respective judges acknowledged Savoy Place for its approach to developing a strong culture through its quality customer service and adapting to significant change.

Savoy Place has continued to welcome many high-profile visitors and events in London with the team securing strong relationships built through accessibility, consistent staff training as well as a genuine interest in the STEM clients.

Savoy Place is a venue promoting the constant development of a strong culture and innovative solutions to all event needs. With a 626-guest capacity across two lecture theatres, 14 further event spaces comprising of three floors and a roof terrace overlooking panoramic London views, customers are catered for, via various means.

Celebrating with the team on the day, Sean Spencer, Head of IET Venues and Facilities said: “It’s very rewarding to be recognised for a second year running for both the venue facilities and the outstanding team behind them. During a period of such significant change, it’s no easy feat to deliver so consistently with exceptional customer service across all manner of events, industries and capacities.

“We have such a tenacious and well-structured team, always going above and beyond for each client, which plays a significant role in securing our repeat business. Our best in class service is hard-earned through comprehensive staff training and the strong focus we place on wellbeing, so we’re very proud to receive this prestigious award recognising what we can achieve for our clients when we invest in our people.

“The day was an excellent chance to be amongst some illustrious talents throughout the industry and we congratulate all worthy winners and finalists.”

Explore Savoy Place’s facilities to find out more about hosting your next event at this award-winning London venue.

Regent’s celebrates success at London Venue Awards

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Regent’s Conferences & Events has been recognised for its unique outdoor space and flexibility, winning the Bronze Award for Best Venue with Outside Space in the London Venue Awards 2022.

The awards, which were presented at The Kia Oval, London on Friday 11 November, aimed to recognise and reward outstanding achievement in London-based venues and catering companies.

The accolade comes after a record-breaking summer of success at Regent’s, as the team evolves its outdoor events offering year-on-year. The past 12 months has been no different. Due to the increasing demand for excess space, the lawns have proven to be incredibly sought after. The venue was virtually booked out by April 2022, but even after inevitable COVID dropouts, rail strikes and cancellations, it still saw 90% occupancy – 30% above target.

The outdoor space is unique in its versatility for events.  Perfectly positioned for balancing convenience with secluded privacy in the heart of London, the four acres of gardens are just a few steps away from the city’s hustle and bustle. The expanse of landscaped lawns, paired with a hidden, gated Secret Garden offers a fairy-tale-like setting with wildflowers, lush greenery, and excellent views of the city’s horizon. Concealed by foliage, the hidden space is accessed via a walkway covered by a beautiful pergola.  

Responding to the award success, Rafael Azzopardi, Interim Head of Catering and Events said: “To pick up another prestigious award for our summer party offering is testament to the consistency in service and facilities over the past few years. It’s brilliant to have the team’s extraordinary effort over the past 12 months recognised, as they continue to produce outstanding events in our outdoor space, despite all sorts of challenges thrown their way. We are quite fortunate to have such a large, private outdoor area in such a convenient location in London, and visitors are frequently astounded by the venue’s rural setting despite being only a short distance from the bustle of the city.

“It’s undoubtedly a fantastic motivation for the team to deliver another season of memorable outdoor events in 2023, as demand for the summer has already picked up.”

Find out more about Regent’s event space.

Groundbreaking re-design of {10-11} Carlton House Terrace begins

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Works have begun at {10-11} Carlton House Terrace to bring to fruition a major re-design of the venue – home to The British Academy for humanities and social sciences.

Led by leading architectural firm Wright & Wright, the lower ground floor will be transformed into an exciting new event space. The firm was chosen for its expertise in the design of educational and cultural institutions. The scheme will centre on the addition of the latest hybrid event technology, allowing for worldwide & agile hosts and audiences to experience the grandeur & quality of events at {10-11} Carlton House Terrace.

The major building works are the biggest changes to the venue since its opening 120 years ago in 1902. This £9.6 million development is aided by a lead gift of £5 million from the Wolfson Foundation – part of a major grant of £10 million to support the humanities and social sciences. The project will transform the corridors and rooms on the lower floors into three, double-height event spaces that are technologically equipped for all manner of events, such as conferences, lectures, workshops, festivals, and performances. This follows the significant demand in increase for online and hybrid events the industry has experienced post-pandemic.

As specialists in reconciling historic buildings for the future age, Wright & Wright architects have designed an innovative plan that will provide contemporary spaces that complement the historic details of the beautiful Grade I listed building. Furthermore, with awards in sustainability and eco-conscious design, the firm has ensured that Carlton House Terrace’s commitment to sustainability is evident throughout the re-design.

{10-11} Carlton House Terrace will be the first Grade I listed property in Westminster to be granted permission to install double glazing, allowing for better climate control, in addition to the entirety of the heating systems being carbon-free through the use of air source heat pumps.

The new configuration of the lower floors of Carlton House Terrace will create vibrant event space that will attract an array of new national and international hosts and guests, who will get to enjoy the historical significance of the building; as well as the first-class technology embedded in the new event space.

The British Academy President, Julia Black, comments:

“Today marks the beginning of an exciting new chapter for The British Academy. The transformation of our building signals a new opening up of our physical spaces, and in turn, brings the remarkable knowledge, perspectives and creativity from across our varying disciplines to audiences in the UK and internationally. The humanities and social sciences have so much to contribute to society; and it is the Academy’s role to provide the best possible platform for them, connecting the best insights from our disciplines with policymakers, leading thinkers and curious minds.”

Stephen Smith, Partner at Wright & Wright Architects also comments:

“The design will unlock existing, underused spaces, transforming the historic building for the future and enabling Carlton House Terrace to serve growing audiences. Our low-energy solution is based on an innovative approach that exemplifies our firm’s core tenets of building new into old sustainably, with a low carbon footprint and environmentally conscious designs that will last well into the future. Reacting to post-Covid realities, this transformation will create flexible rooms for new ways of meeting and sharing in digital, hybrid and in-person formats. We are honoured to help shape the evolution of the rich architectural and social history of {10-11} Carlton House Terrace.”

To keep up to date with the venues key milestones and for a sneak preview of the exciting renovations, click here.

QEII supports WrapUp London campaign in critical year

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London’s QEII Centre is calling on event professionals and the public to donate their unwanted coats and help warm up the capital’s most vulnerable people this winter once again.

The events venue has partnered again with charity HandsOn London to serve as a collection point for its WrapUp London campaign which provides a coat to anyone who needs one, including the homeless, vulnerable families and refugees.

With two thirds of adults in Britain reporting their cost of living increasing in the past month, WrapUp London’s campaign will be more important than ever this year. In London, where nearly half the country’s rough sleepers are, donated coats will be distributed via homeless shelters, refugee centres, organisations supporting the elderly, women’s refuges, children’s centres, and other charities helping people in crisis.

QEII has supported the WrapUp London campaign for five years, serving as Westminster’s dedicated collection point and collecting 3,825 coats for those in need.

In total, HandsOn London has distributed 197,000 coats to the capital’s most vulnerable since it started the campaign 11 years ago.

This year’s campaign starts on the 7th of November and QEII is calling event organisers to spread the word to their delegates so they can get involved and maximise donations.

Mark Taylor, chief executive of the QEII Centre said: “In the past we have been overwhelmed by the donations we have received – playing a consistent key role in this cause is a great honour for our centre. WrapUp London really demonstrates the collective community that is central to the spirit of London, and I hope that our work can be an important lifeline for all vulnerable people during this difficult and cold winter.”

Jon Meech, CEO of HandsOn London said: “We are delighted that the QEII Centre will be able to support WrapUp London for another year. Their generosity enables a collection point to be available in the heart of Westminster and has collected several thousand warm coats for the campaign. Every year the demand for warm coats increases and this year is sadly no exception. As a largely volunteer-led campaign we can only hope to meet this demand with the help of partners like the QEII Centre.”

Explore the hireable events spaces available at the centre.

Westminster Venue Collection appoint a new Chair of the Board of Directors

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Westminster Venue Collection are pleased to announce they have appointed a new Chair of the Board of Directors, Barbara Wutte.

Following the start of Westminster Venue Collection’s new membership year, the Board of Directors and members came together for their Annual General Meeting at the beautiful Inner Temple last month.

Kindly hosted by Stacey Barber and her team on 20th September 2022, the meeting provided a great opportunity to give members an update on the recent news and exciting initiatives planned for the organisation’s coming membership year.

It was announced that Barbara Wutte, Head of Conferences at The Royal Society, will take over from Rachel Azzopardi who has been Chair of Westminster Venue Collection for the past four years.

Rachel was warmly thanked for her hard work and dedication, especially through the pandemic, and the Collection wish her well for her next ventures.

During her time on the Board, Barbara Wutte has been a key figure in the membership’s vision and growth, so her appointment came as a natural transition following Rachel Azzopardi’s resignation as Chair.

This year, the Board have decided to appoint a new position of Vice Chair for the organisation. To allow contingency planning, it was also agreed that the role of Vice Chair will then become Chair after a year of tenure.

The new position of Vice Chair will be held by Paul Martins, New Business Development Manager at Make Venues Broadway House, who has championed the collective using successful case studies. The next Vice Chair will then be elected in turn at the next AGM.

Progressively, WVC has launched a new Member Engagement and Events Committee, consisting of Kay Davies of the Houses of Parliament, Marina Papadopoulou of Church House Westminster and Jonathan Chohan of One Great George Street.

Rhiannon Thomas of Central Hall Westminster will head up plans for The Meetings Show and Thomas Mauch of the QEII Centre will continue to direct IT and website development.

Barbara Wutte, Chair of the Board of Directors for the Westminster Venue Collection says: “Member engagement is our top priority. The new WVC vision must be to increase the number of members and to strengthen our brand. This will allow us to market all our member venues with further activity nationally and then beyond”.

The WVC Board encourages venues in the Westminster region who would like to be represented to join this prestigious collection and help shape an exciting new chapter into 2023.

Regent’s Conferences & Events reports record summer of outdoor events

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Regent’s Conferences & Events has reported its most successful summer of outdoor events in a record breaking few months.

The central London based events venue has seen an all-time high of both guest numbers and average spend per head. Welcoming over 10,000 guests to the lawns between May and July, firms and private planners forked out an average of £137 per guest – a 40% increase in guests on pre-pandemic levels.

With only very minor F&B rate increases for 2022, the surging average spend is largely attributed to companies wanting to reward staff and individuals hoping to ‘make up for lost time’, putting extra spend behind their events.

An average of six lawn functions per week across an 11-week period has been in addition to the regular indoor event operation, with weekend clients using over 30 classrooms and 50 weekday classrooms for language schools, training events and meetings.

The venue was virtually booked out by April, but even after inevitable COVID dropouts, rail strikes and cancellations, it still saw 90% occupancy – 30% above target.

Regent’s has observed an increasing preference for savoury treats over sweet, with the crispy fried chicken burger eclipsing the former winner – the classic BBQ beef burger. With 80% of all outdoor guests opting for barbecued catering and 50% having a street food stall option too, the Taste of Greece menu and Italian Pizzeria were next on the popularity list.

Summer party entertainment trends have seen a shift from competitive sporting activities to more holistic wellbeing activities and interactive drink experiences like cocktail making.

Regent’s’ External Events Manager, Rafael Azzopardi said: “This summer has been quite remarkable for outdoor business. We knew we were in a fortunate position throughout the pandemic to offer such vast outdoor space for events, but even we didn’t foresee such demand continuing at this scale. The desire to celebrate, paired with the uncharacteristically brilliant British weather we have had has made for an unforgettable summer.

“The events team have been stretched like never before, delivering exceptional service through temperatures reaching 40 degrees and the catering team has continued to respond to demand and update its innovative offering. The searing heat boosted the popularity of ice cream as the most popular dessert, serving over 7,000 ice creams! Half the event planners have opted for two food servings per event and more cocktails per guest than we’ve ever seen before.”

Located within private gardens in Regent’s Park, the venue offers four acres of landscaped lawns for summer events of up to 1,200 guests, with a sheltered marquee available from May to September.

 

If you’d like to enquire about booking Regent’s Conferences & Events for your summer 2023 event, contact us at [email protected]

 

To find out more about their indoor meeting and function facilities, head to their page.

New interactive installation at London Transport Museum will take families on a ‘Green Journey’ this summer

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This summer London Transport Museum is welcoming families to explore a new interactive ‘Green Journey’ installation that will get visitors thinking about climate change, the role of transport in creating a sustainable city, and how we can all do our bit to ensure a greener future. A green themed trail around the Museum galleries and creative workshops will also run throughout the holidays, helping young visitors to learn about these big concepts in a fun and family-friendly way.

Visitors to The Green Journey installation will be able to explore four themed, hands-on areas to learn about topics such as global warming and its effects on London, the solutions from big businesses that are already underway to help tackle it – such as Transport for London’s hydrogen buses – as well as new green jobs and the people behind them. The space will also help families discover the small changes we can make at home to be more eco-friendly.

Family workshops inspired by the themes of the Green Journey space will also take place on selected dates throughout the holidays. Five workshops will run per day, suitable for children 8-14 years old:

  • Climate Calling: selected dates between 23 July – 4 August (23, 26, 28, 30 July and 2, 4 Aug). Learn about the ways climate change affects our city and the role of transport in providing the solution – from TfL’s new hydrogen buses that are helping make London’s air cleaner, to the active travel choices we can all make when getting from A to B. Create your own Climate Calling board game inspired by what you’ve learnt.
  • Future Innovators: selected dates between 6 – 18 August (6, 9, 11, 13, 16, 19 August). What will life in our city look like in the future? What jobs will exist and what skills will we need? Hear about real-life climate change innovators and explore the skills we are going to need to help tackle climate change in the future. Then create your very own climate change super-hero. Let your imagination lead the way.
  • Activate: selected dates between 20 August – 1 September (20, 23, 25, 27, 30 Aug and 1 September). We all have a role to play in tackling climate change. Discover the small ways you can do your bit to make London greener and create your own set of Family Action Cards to get inspired.

Sustainable installation

These summer activities are part of London Transport Museum’s 18-month Climate Crossroads programme supported by Mastercard, Mott MacDonald, Cubic Transportation Systems and Sopra Steria. The programme aims to create experiences that get people thinking about what the future of our city could look like and inspired by the great engineering ingenuity of London’s past and also explores what innovations, skills and jobs we need to build this sustainable future.

On Wednesday 3 and Thursday 4 August, London Transport Museum will also be hosting Mastercard’s Girls4Tech STEM workshops in the main Museum gallery. Children can drop-into sessions on Cryptology and Big Data, learning about these topics through fun, problem-solving games. The Girls4Tech workshops will be run by Mastercard staff, looking to inspire the next generation to pursue a STEM career.

While at the Museum, families can also see real buses, trams and Tube trains from 200 years of the capital’s transport history. They can learn how to drive a modern-day Elizabeth line train in the Future Engineers gallery and climb aboard a fleet of mini vehicles in the All Aboard play zone.

Between 11:00 and 15:00, visitors can head to Canteen, the Museum’s café by popular eatery Benugo, for a bite to eat, and choose from exclusive transport inspired toys, gifts, homeware, poster artwork and games in the Museum’s shop.

Timed tickets to visit London Transport Museum can be booked online in advance. Adult tickets are £21 and allow free return day-time entry for a whole year. Plus, kids go free!

BOOK YOUR TICKETS HERE

Central Hall Westminster awarded ECOsmart Platinum Award for outstanding green standards

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Central Hall Westminster, (CHW) part of Central Hall Venues group, recently announced it has been awarded the ECOsmart Platinum Venue Award for outstanding green credentials. CHW joins a select group of just 12 venues in the country, seven of which are in London, to receive the accolade.

The industry-standard accreditation programme is run by Greengage Travel and Event Solutions which recognises and supports eco-friendly hotels and conference venues throughout the UK that demonstrate an environmentally conscious approach and the adoption of eco-friendly measures. Awards range from entry-level Bronze to Platinum, the highest possible standard.

Central Hall Westminster has long been a sustainable venue, having previously won the Eco-Smart Gold Award and several other environmental accreditations over the last seven years. However, having gone the extra mile to reach the highest possible standards of environmental sustainability, the venue underwent a rigorous audit from Greengage Solutions to reach Platinum, an award which recognises leaders in hospitality who have considered sustainability in all aspects of their business.

Alongside the existing measures carried out over the last five years including reducing water waste, ensuring zero waste goes to landfill, introducing catering sustainable practices and installing ECO LED lights in all rooms, CHW undertook several additional measures to achieve Platinum including:

  • Providing LED lighting in all event rooms
  • Monitoring energy usage on a daily basis
  • Actively encouraging recycling in all meeting rooms
  • Donating furniture and equipment to local charities
  • Encouraging green meeting practices by providing conference organisers with a list of eco recommendations
  • In conjunction with on-site catering partner, Green & Fortune, – giving preference to local and seasonal produce with vegetarian and vegan options; providing Fair Trade coffee, tea and sugar; offering organic wine as an option; and giving excess food to those who need it
  • Filtering and bottling water on site
  • Achieving the Platinum Award for its eco approach by Westminster Council
  • Vetting suppliers to ensure they operate in line with the principles of the organisation

The venue’s dedicated green team of sustainable champions from across all staff areas helped drive these initiatives forward and implement over the last two years.

In addition, CHV’s Head of Communications, Anna Glazebrook, has been invited by Greengage to join its Platinum Inner Circle who meet regularly to discuss ideas and make recommendations to the events industry on sustainability measures.

Andrew Perolls, CEO of Greengage Travel and Event Solutions, comments: “We are delighted that Central Hall Westminster has worked so hard to take further measures on sustainability since they won the Gold Award and have now gone on to achieve Platinum. It is incredibly difficult to reach this outstanding top level and we were impressed with their long-term commitment to introduce green initiatives in all areas.”

Sarah Ainsworth, CEO of Central Hall Venues which runs Central Hall Westminster, adds: “As an organisation which exists to provide funds to maintain this beautiful historic building and donate to charitable works across the world, running a sustainable venue is incredibly important to us. Our Green Team and on-site partners have worked tirelessly to ensure sustainability is included in all areas of our operation and we are very proud to have achieved Platinum.”

Find out more about this sustainable venue here.