IET London: Savoy Place crowned with Best Venue Customer Service accolade at the London Venue and Catering Awards 2022

IET London: Savoy Place has seen success in consecutive years at the London Venue Awards, this year winning Best Venue Customer Service.

In addition, the venue received recognition with a bronze award in the Best Venue for Hybrid Events category, competing against highly respected powerhouses in supplying seamless hybrid meeting spaces.

Hosted at the, now regular, Kia Oval in London on Friday 11 November, the awards and their respective judges acknowledged Savoy Place for its approach to developing a strong culture through its quality customer service and adapting to significant change.

Savoy Place has continued to welcome many high-profile visitors and events in London with the team securing strong relationships built through accessibility, consistent staff training as well as a genuine interest in the STEM clients.

Savoy Place is a venue promoting the constant development of a strong culture and innovative solutions to all event needs. With a 626-guest capacity across two lecture theatres, 14 further event spaces comprising of three floors and a roof terrace overlooking panoramic London views, customers are catered for, via various means.

Celebrating with the team on the day, Sean Spencer, Head of IET Venues and Facilities said: “It’s very rewarding to be recognised for a second year running for both the venue facilities and the outstanding team behind them. During a period of such significant change, it’s no easy feat to deliver so consistently with exceptional customer service across all manner of events, industries and capacities.

“We have such a tenacious and well-structured team, always going above and beyond for each client, which plays a significant role in securing our repeat business. Our best in class service is hard-earned through comprehensive staff training and the strong focus we place on wellbeing, so we’re very proud to receive this prestigious award recognising what we can achieve for our clients when we invest in our people.

“The day was an excellent chance to be amongst some illustrious talents throughout the industry and we congratulate all worthy winners and finalists.”

Explore Savoy Place’s facilities to find out more about hosting your next event at this award-winning London venue.

Regent’s celebrates success at London Venue Awards

Regent’s Conferences & Events has been recognised for its unique outdoor space and flexibility, winning the Bronze Award for Best Venue with Outside Space in the London Venue Awards 2022.

The awards, which were presented at The Kia Oval, London on Friday 11 November, aimed to recognise and reward outstanding achievement in London-based venues and catering companies.

The accolade comes after a record-breaking summer of success at Regent’s, as the team evolves its outdoor events offering year-on-year. The past 12 months has been no different. Due to the increasing demand for excess space, the lawns have proven to be incredibly sought after. The venue was virtually booked out by April 2022, but even after inevitable COVID dropouts, rail strikes and cancellations, it still saw 90% occupancy – 30% above target.

The outdoor space is unique in its versatility for events.  Perfectly positioned for balancing convenience with secluded privacy in the heart of London, the four acres of gardens are just a few steps away from the city’s hustle and bustle. The expanse of landscaped lawns, paired with a hidden, gated Secret Garden offers a fairy-tale-like setting with wildflowers, lush greenery, and excellent views of the city’s horizon. Concealed by foliage, the hidden space is accessed via a walkway covered by a beautiful pergola.  

Responding to the award success, Rafael Azzopardi, Interim Head of Catering and Events said: “To pick up another prestigious award for our summer party offering is testament to the consistency in service and facilities over the past few years. It’s brilliant to have the team’s extraordinary effort over the past 12 months recognised, as they continue to produce outstanding events in our outdoor space, despite all sorts of challenges thrown their way. We are quite fortunate to have such a large, private outdoor area in such a convenient location in London, and visitors are frequently astounded by the venue’s rural setting despite being only a short distance from the bustle of the city.

“It’s undoubtedly a fantastic motivation for the team to deliver another season of memorable outdoor events in 2023, as demand for the summer has already picked up.”

Find out more about Regent’s event space.

Central Hall Westminster hosts ‘The Superpowers of Free School Meals’ conference

Central Hall Westminster, part of Central Hall Venues group, played host to The Superpowers of Free School Meals conference, a joint initiative to showcase the benefits of England’s Free School Meals policy, on Tuesday 8th November.

Hosted by Leyla Kazim, BBC Radio 4’s presenter of the Food Programme, the event highlighted the positive effect of the policy from academic attainment to school attendance. The event was held during National School Meals Week by the ‘Feed the Future’ campaign coalition including The Food Foundation, Chefs in Schools, Sustain, Child Poverty Action Group, School Food Matters, National Education Union, Bite Back 2030 and Impact on Urban Health. The campaign is run in partnership with the Independent and in association with the Evening Standard.

Held in the Aldersgate Room and attended by over 150 people, it began with a ‘school lunch’ served up by top chefs Tom Kerridge and Melissa Hemsley. Attendees were given a chance to meet people who have benefited from Free School Meals and young campaigners advocating the advantages of a healthy diet on their long-term well-being and development.

Following lunch, a panel session chaired by Laura Sandys, CBE, Founder of the Food Foundation, discussed how good school food can become a priority for all political parties. A second session chaired by Xand van Tulleken, Doctor and TV presenter, debated the many benefits of Free School Meals. There was also a spoken word performance carried out by youth campaigners and a closing session on the emerging vision and future priorities for a better school food system.

Sarah Ainsworth, CEO of Central Hall Venues, commented: “We were delighted to host The Superpowers of Free School Meals conference at our venue during National School Meals Week and see the wide range of discussions on this important topic. As an organisation which exists purely to maintain our historic buildings such as Central Hall Westminster and donate to charitable causes, we love to host events that align with our values.”

Find out more about the wonderful Central Hall Westminster here.

Groundbreaking re-design of {10-11} Carlton House Terrace begins

Works have begun at {10-11} Carlton House Terrace to bring to fruition a major re-design of the venue – home to The British Academy for humanities and social sciences.

Led by leading architectural firm Wright & Wright, the lower ground floor will be transformed into an exciting new event space. The firm was chosen for its expertise in the design of educational and cultural institutions. The scheme will centre on the addition of the latest hybrid event technology, allowing for worldwide & agile hosts and audiences to experience the grandeur & quality of events at {10-11} Carlton House Terrace.

The major building works are the biggest changes to the venue since its opening 120 years ago in 1902. This £9.6 million development is aided by a lead gift of £5 million from the Wolfson Foundation – part of a major grant of £10 million to support the humanities and social sciences. The project will transform the corridors and rooms on the lower floors into three, double-height event spaces that are technologically equipped for all manner of events, such as conferences, lectures, workshops, festivals, and performances. This follows the significant demand in increase for online and hybrid events the industry has experienced post-pandemic.

As specialists in reconciling historic buildings for the future age, Wright & Wright architects have designed an innovative plan that will provide contemporary spaces that complement the historic details of the beautiful Grade I listed building. Furthermore, with awards in sustainability and eco-conscious design, the firm has ensured that Carlton House Terrace’s commitment to sustainability is evident throughout the re-design.

{10-11} Carlton House Terrace will be the first Grade I listed property in Westminster to be granted permission to install double glazing, allowing for better climate control, in addition to the entirety of the heating systems being carbon-free through the use of air source heat pumps.

The new configuration of the lower floors of Carlton House Terrace will create vibrant event space that will attract an array of new national and international hosts and guests, who will get to enjoy the historical significance of the building; as well as the first-class technology embedded in the new event space.

The British Academy President, Julia Black, comments:

“Today marks the beginning of an exciting new chapter for The British Academy. The transformation of our building signals a new opening up of our physical spaces, and in turn, brings the remarkable knowledge, perspectives and creativity from across our varying disciplines to audiences in the UK and internationally. The humanities and social sciences have so much to contribute to society; and it is the Academy’s role to provide the best possible platform for them, connecting the best insights from our disciplines with policymakers, leading thinkers and curious minds.”

Stephen Smith, Partner at Wright & Wright Architects also comments:

“The design will unlock existing, underused spaces, transforming the historic building for the future and enabling Carlton House Terrace to serve growing audiences. Our low-energy solution is based on an innovative approach that exemplifies our firm’s core tenets of building new into old sustainably, with a low carbon footprint and environmentally conscious designs that will last well into the future. Reacting to post-Covid realities, this transformation will create flexible rooms for new ways of meeting and sharing in digital, hybrid and in-person formats. We are honoured to help shape the evolution of the rich architectural and social history of {10-11} Carlton House Terrace.”

To keep up to date with the venues key milestones and for a sneak preview of the exciting renovations, click here.