IET London: Savoy Place has been shortlisted for both Best Venue Customer Service and Best Venue for Hybrid Events in the London Venue Awards 2022.
Amid recognition of outstanding customer service, the venue has been celebrating the loyalty of its staff, with four of the senior team having dedicated over a decade of service to the IET and its clients. Due to the consistency and expertise offered at Savoy Place, the venue has had over 60% repeat bookers for events over the past 12 months.
Savoy Place’s modern conference facilities with robust IT infrastructure have allowed it to facilitate filming and streaming to multiple rooms. Additional hybrid filming and streaming services supplied to commercial clients by in-house AV specialists, IET.tv, are on track to grow in value by 300% for 2022, compared to 2021.
As the IET’s central London event venue, the building is well used by science, technology, engineering and mathematics (STEM) businesses as well as clients from broader industries championing CSR because of its sustainability credentials, including its most recent Greengage Platinum ECOsmart accreditation. With many high-profile visitors and events, Savoy Place is proficient in client privacy, NDA content and full-service packages to provide security. The venue’s Operations Manager also has House of Commons security experience.
On being shortlisted, Sean Spencer, Head of IET Venues and Facilities said: “It’s brilliant recognition of the hard work the team has put in over the past 12 months to constantly adapt our client offering while continuing to deliver above and beyond when it comes to customer service. We’ve worked hard to develop a strong culture and thorough training scheme, educating staff on the importance of exceptional operational standards.
“Congratulations to the entire Savoy Place team for being recognised in two categories that highlight both technical prowess and outstanding delivery.”
