Seize your London hotspot now, not later

 

Set on hosting an event in London in 2012? Forget the hype and bluster surrounding venue unavailability before, during and after the Olympic Games. Some of the capital’s top venues remain up for grabs right on the doorstep of world famous landmark eye-candy – and it’s first come, first served.

 

“The early bird catches the worm,” says Tim Barrett-Jolley, Sales & Marketing Manager at RSA House, a refashioned Georgian property nestled just off the bustling Strand between Waterloo Bridge and Charing Cross. The perception that prime locations are all locked up by LOCOG, have sold out or are priced beyond reach is a bubble that needs to be burst.

“Companies looking to hold one-off events or a series of events are still just at the enquiry stage,” so until confirmations come through, some of the very best venues in the heart of London remain ready for the taking, he says. “If you want to secure your preferred venue of choice, I would suggest you book early.”

A majority of clients are looking for long-term hire with flexibility to entertain, do business, hold press conferences and generally make a statement during London 2012, says Clare Jones, Senior Marketing Executive at 116 Pall Mall, the headquarters of the Institute of Directors. Shorter-term event leads are still being pursued with similar vigour though, she says. “We certainly would not turn any business away to hold out for the ‘million pound deal’ that everyone seems to be waiting for. We are looking for both. As with everything during the Olympics, we say the key word is ‘flexibility’. If you are not flexible you will not appeal.”

Like moths to an Olympic flame

Venue operators in Westminster have admitted they are bemused by talk that the London Olympics are spurring central city boycotting. “We are seeing some with this mindset, but not the majority,” says Craig Wallace, Conference and Events Manager at One Wimpole Street, a high-spec technology-focused venue that houses over 10 charismatic meeting spaces and two luxury auditoriums. “Many organisations feel they need to be represented by hosting an event during the Games. Demand trends indicate brand hospitality is a favourite purpose for venue sourcing, as is having a central London base for entertaining clients.”

For sponsors of the Games, the branding opportunities are unprecedented, particularly for those who have recognised the benefits of aligning with a venue that mirrors their brand personality and values, has a premium location on the doorstep of sporting and official Olympic events, other community based events and famed tourist attractions.

Central Hall Westminster’s iconic dome presents a one-in-a-million opportunity for marketers to thrust their brand onto a global stage, with Maria Schuett, Marketing Manager at the 30-room venue, revealing that the exterior dome and roof space is still available as a branding platform for one lucky organisation, as is hire of the Great Hall, with its magnificent 4,731-pipe organ, which is housed beneath the dome.

Central Hall Westminster offers premium exposure to the swathes of tourists, Brits and broadcast journalists who will flood the streets around Westminster Abbey and the Houses of Parliament, as does its close neighbour The UK Supreme Court, a majestic and Gothic style Grade II listed building available for corporate event hire.

In-between the two is the Queen Elizabeth II Conference Centre, which will reinvent itself as ‘Casa Italia’, home to the National Olympic Committee of Italy (CONI) and its public exhibition of Italian companies, for the duration of the Olympic and Paralympic Games.

Even companies not directly involved with the Games can hop on the back of the buzz that will bring London and the UK alive during July and August of 2012. “It’s a great time to showcase your business and your capital city,” says 116 Pall Mall’s Clare Jones, whose venue sits three minutes’ walk away from the Trafalgar Square ‘Live Site’ – one of 22 big TV screens and event spaces in urban centres around the UK offering live information, video, news and community events – and near the volleyball events on Horse Guards Parade.

“In central London the streets will be themed, so they will look spectacular. Pall Mall will be transformed during the Games, so we are hoping that people will take advantage of this and choose to host events during this time, rather than shy away from London, ” says Jones.

“We have one National Olympic Committee who will be using two of the 12 event spaces available in 116 for the entirety of the Olympics and they will be hosting VIPs, athletes and sponsors during this time. We still have a good selection of different event spaces available and we are now seeing more interest in one-off events such as large banquets and drinks and canapés,” says Jones. “We also have a 30-room media centre which we are hoping that a company wishing to relocate staff for the Olympics would be interested in taking.”

Work and play combined

Cultural Olympiad director Ruth Mackenzie has announced that there will be more than 10 million chances to see free London 2012 Festival events throughout the UK, with the Mayor’s Office planning to create “unforgettable experiences” for attendees with a series of events in all 33 London boroughs.

A “huge event for our vibrant, buzzing city”, delegates are in for a treat with their pick of “some of the world’s best venues, hotels, eateries, attractions and theatres,” says Jonathan Morris, Commercial Director of No.11 Cavendish Square, a Grade II listed townhouse minutes from Oxford Circus and renowned for its stunning Orangery and secluded Courtyard Garden.

“Clients need to know that not all event spaces and equipment have been allocated to the Games. Enquiries have come in from clients of competitor venues disgruntled that those venues will not be able to accommodate them during the 2012 Games. At No.11 Cavendish Square we are taking a ‘business as usual’ approach and will not be bought out by one Olympic federation,” says Morris.

Waiting for last-minute discounts is foolish

Feedback from members of The Westminster Collection has indicated that lead times have shortened noticeably, suggesting that a culture of last-minute bargain hunters is changing the venue sales cycle significantly.

Much like you’re unlikely to see discounted bedrooms released en masse in central London – owing to demand being higher than the capital’s 123,000-strong room supply – conference, meetings and events venues in premium locations like Westminster have stressed that the focus is firmly on ‘value-add’ rather than price slashing.

“Discounting is not something the client always wants in our experience,” says IET London: Savoy Place’s Sales and Development Manager, Sarah McQueen. “We signed up to London & Partners’ Fair Price Charter as soon as it was announced. We have not planned to increase our rates during this time, but to offer rates that have always been competitively priced within the London market.”

“‘Value-add’ is a far more rewarding proposition than discounting,” says Chief Executive of The Westminster Collection, René Dee. “Event bookers need to know that it’s OK to book in advance and we actively encourage it to ensure there is sufficient time to plan polished, well thought out occasions with good lead times for clients to market their events, whether that’s fashion shows, product launches, press conferences, discrete meetings, corporate hospitality or complete venue exclusivity. Most of the activity in 2012 is targeted at corporate hospitality and brand communication.”

Church House Conference Centre’s Robin Parker remains hopeful of securing a booking for the whole period, but “as every day goes by” he asks himself the question, ‘Do we stick or twist?’ In other words, “do we start taking enquiries for individual dates as opposed to that elusive long-term hire deal?”

If a client wants a particular venue or area for a significant hire period, there’s no merit in waiting, as the number of premium Westminster venues available for the whole Olympic period will soon reduce dramatically.

“Most of the enquiries we have received so far have been for Olympic Houses. We would love to secure a National Olympic Committee who would take over Church House for the duration of the Games. Our central location and 24/7 access makes us ideal for such a client,” says Parker of his elegant 19-room facility which combines traditional design and architecture with advanced audio-visual facilities including CAT 6 cabling and Wi-Fi access.

Be proactive – book a site visit

“Get your foot in the door and be proactive with making site visits to get a real feel for the venue’s character, the staff and the proximity to the action,” says IET London: Savoy Place’s McQueen. “The initial contact to the time of the site visits has been the longest part of the process. Once the client has viewed the venue, then the next stages progress much quicker.”

The availability of complete venue customisation is the stand-out USP at 76 Portland Place, a 13-room conferencing facility located just a stone’s throw from London’s Regent’s Park. It’s in this well-loved green space that a temporary 3000-seat facility will be built for viewing the conclusion of the Road Cycling event.

Hopeful of securing an exclusive hire contract, venue manager Jenny Hullock says, “We’ll work with you to create a unique, creative backdrop for your event. Come and see us. Whether you are looking to host press briefings, office space, meetings or corporate hospitality during the 2012 Olympic Games, the events team will tailor your Olympic experience to meet your requirements.”

Quintessentially British hotel The Chesterfield Mayfair Hotel is taking a similar approach to customisation to convey the flexibility of its rooms for hire. With bedrooms at the hotel largely booked up already, Matthew Tolchard, Director of Sales, is keen to promote corporate entertaining and other unique uses of rooms well suited for events. “We have been getting to know our residents as well as we can and have suggested our event spaces be used as lounges or offices, amongst other things, particularly because many of our guests will be staying in a hotel room for one month or more.”

 With 55 very unique venues to choose from, The Westminster Collection is a logical destination for anyone wishing to enjoy premium customer service, high quality, technology-forward venues with Westminster locations that simply can’t be rivalled by other boroughs in London. “Enquire early, don’t delay. There are some incredible opportunities to seize your London hotspot now, not later,” says Dee. “We’re a tried-and-tested borough when it comes to event management – just think about The Royal Wedding – and on a global stage, that’s experience you can trust.”

 

55 CHARISMATIC VENUES. ONE SINGLE SEARCH TOOL.

What are you planning? Let The Westminster Collection help.

RECEPTIONS

BANQUETING

PRODUCT LAUNCHES

FASHION SHOWS

MEETINGS

CONFERENCES

EXHIBITIONS

ACCOMMODATION

WEDDINGS

London's stunning skyline

Choosing the perfect wedding venue

By Erika Unbehaun, Flutterfly Events

The most exciting and rewarding part of planning an event is seeing everything come together on the day. One of the most challenging parts of planning a wedding is finding the right venue. You should decide what type of venue you want before drawing up a shortlist. Some popular types of venues in the UK are historic building, hotels, museums and marquees – each bringing different experiences, rules, and regulations.

Before embarking on your venue hunt create a checklist with the following questions and take them along with you:

Questions for the venue:

  • What’s the hire period? Can we get a late license?
  • Do we have exclusive use of the venue?
  • Can I bring my own suppliers or do you have a preferred supplier list?
  • Are there any restrictions on food and beverage?
  • Any noise restrictions?
  • Do I need to hire a dance floor?
  • Are tables, chairs, linen and tableware included in the fee?
  • Can we bring our own alcohol?
  • Is there onsite parking?
  • Are you handicap accessible?
  • Can you accommodate children?
  • Are candles allowed?
  • Do we have a private events entrance?
  • Is there a cloakroom?  Is it staffed?
  • Is there a room for the bride to get ready in if required?
  • Do you have overnight accommodation?
  • Is a food tasting included?
  • Can I store supplies at the venue the day before and after the event?
  • Is VAT included in the price?
  • Is staff gratuity included?
  • What time can I arrive on site to set up?

Top Tips: Historic Wedding Venue

  • Make sure you’re aware of any restrictions. Many historic venues don’t allow open flames, chocolate fountains, ice luges, confetti or certain entertainment, due to risk of damage.
  • While the hire fee may be more for a historic venue, the decoration costs tend to be lower because the interior is grand and ornate.
  • Many historic venues have elaborate colour schemes so plan your colour theme around the venue to avoid any clashes.
  • Ask the venue manager which rooms you’ll have access to on the wedding day. While you might have exclusive hire of the venue, one or two rooms might be off-limits.

Top Tips: Hotel Wedding Venue

  • Hotels make for great events but they don’t offer exclusive hire and you may bump into hotel guests. Ask the venue manager where you’re allowed to take photographers both indoors and outdoors. When looking outdoors, does this provide a nice backdrop?
  • Will you and your guests have a private entrance and exit so you don’t see hotel guests?
  • Ask the hotel if they have ever scheduled two weddings on the same day.

Top Tips: Museum Wedding Venue

  • Ask the event manager about any limitations such as open flames, music, entertainment, alcohol and flowers. Museums carry heavy restrictions as risk of damage can be high.
  • Find out when you have access to the venue. Most museums are open to the public until 6pm which means you cannot access the building until 6-6.30pm.
  • Due to short turnaround times from closing the museum to the public to opening the doors to a private event, museums have a strict policy on which vendors can work there. Book your museum venue first before hiring any vendors

Top Tips: Marquee Wedding Venue

  • Is there a cark park nearby and a walkway for guests to access to the marquee?
  • Seriously consider hiring a generator to help power the caterering equipment, band equipment and toilets.
  • Hire security to keep an eye on the marquee the evening before the event. The fees for the security staff are miniscule in comparison to the damage that can be done.

Once you’re ready to book a venue you need to be confident and happy with the staff, hire period, access times and catering services.  If possible, try to have a food tasting before signing the contract so you’re not tied in to a caterer you’re not satisfied with.  The worst that will happen is you pay for the food tasting. Get everything in writing and enjoy your day!

 www.flutterflyevents.com

Above and Beyond…

By David Vaughton, venues director, EEF Venues

One of the key ingredients of a successful event is the venue – the setting in which the event will take place. As an event planner it’s essential to choose a venue that your clients will love, and that goes above and beyond in terms of providing excellent customer service.

With an increase in customer expectations, the availability of superior technology, a variety of dining options and a range of room choices all as standard in many event venues, choosing a venue that goes the extra mile with their customer service is what will ensure your event stands out.

From the moment that a client walks into a venue, they should be greeted in a friendly and enthusiastic manner, and be shown around the facilities by a team member who is knowledgeable about their event and willing to help with any additional requirements they may have. Every client wants to feel valued, and if a venue can convey this then their experience will be greatly improved, in turn reflecting well on your service as an event planner.

The events team at an exceptional venue should be passionate about event organisation and be eager to meet and exceed each and every customer’s expectations, rather than just caring about the fee they’ll receive at the end. Superior service and a commitment to ensuring the highest of quality throughout is one of the most important things to look out for when you are choosing a venue as an event planner. Finding a team that is passionate about perfecting every nook and cranny of the customer experience is not always that easy but it is well worth the hunt. Venues where every single staff member takes total ownership of customer care offers you peace of mind and your event attendees a first class experience that they will want to repeat.

By taking into consideration the real importance of outstanding customer service you will be able to provide outstanding events for each and every one of your clients.

Finally, it is also well worth considering choosing a venue where the pricing structure is clear and easy to follow, with no hidden extras, a feature promised by all of the venues within EEF Venues’ portfolio. Not only will this make your life easier but your client will really appreciate a clear outline of the costs involved rather than being met with an array of nasty surprises later down the line.

www.eefvenues.co.uk

Exceeding Expectations…

By Melissa Morris, Chandos House

From the moment she gets engaged, every bride’s childhood fantasy becomes a reality and all the possibilities of her dream wedding are within her grasp. Her thoughts become occupied with what dress she’ll wear, where the wedding will take place and what song she’ll choose for her first dance as a married woman.

As a wedding or event planner, it’s important to deliver every detail that the bride wants, but in this modern world where we want everything just so and right now, and where brides expect their day to be truly magical, how can wedding planners exceed their expectations?

Most brides who enlist the help of a wedding planner do so to relieve the stress and anxiety of the huge task of researching, organising and implementing their big day. One of the most important factors to a bride is to have a wedding planner who listens to her desires to make them a reality. As a wedding planner it is essential to thoroughly research any requirements the bride has and provide her with a selection of options so that she can see a range of what’s available. Providing too many choices is just as inadequate as providing too few; the bride could feel overwhelmed or not have the time to consider a multitude of options. If a bride wants to get married in a stately home for example, choose three or four that are within her budget and comprise any other requirements that she would like and present these to her with images, prices, menu possibilities and available dates.

It’s also imperative to provide the bride with everything she wants within the limits of her budget. Although every bride wants her day to be special, it’s no good suggesting dresses and venues that are way out of her budget and that will potentially make her feel like she can’t afford the best. Researching as many options as possible and choosing a select few that you think the bride will love is certain to make her feel special and as though you have considered her needs and personality, rather than choosing the same options you would present to any bride.

When trying to exceed a bride’s expectation of the service you’re providing, another crucial factor to consider is communication. Every bride wants to feel like her wedding planner understands her needs and is doing everything she can to make them a reality. If a bride knows what’s happening with every aspect of her wedding then her anxiety is reduced, which is one of the main roles of a wedding planner in the first place. Wedding planners can go a step further and ensure that they have a connection with a member of the bridal party, typically a bridesmaid, meaning that should a minor issue arise or if they have key information to pass onto the bride, they can let the bridesmaid know first. The bride doesn’t need to know every little detail of what’s been said to who or any concerns that may crop up on the day; she only needs to know where you are with each key aspect and in complete control.

Finally, when planning a wedding, remember to always keep your cool and remain as enthusiastic about each bride’s big day as you would your own. To most women, this is the biggest day of their life, and as long as you are showing each bride that you understand this, she’ll feel like you are exceeding her expectations.

The events team at Chandos House is very used to working closely with Wedding Planners  and together we will ensure the success of  your Wedding Day.

www.chandoshouse.co.uk

Food for thought…

By Kate Meehan, operations director, 76 Portland Place

Seasonal produce is something which is often talked about and seen to be promoted but isn’t all that often upheld. Is it really important or is it just another one of these fashionable things to be seen to be doing?

76 Portland Place advocates the promotion of seasonal and sustainable produce and outlines a number of reasons why it is something you should consider when booking a venue for an event.

Food and drink is incredibly important to clients today when booking an event, from the taste, to the look and where it has come from. With growing concern over food miles, genetic modification of so much of our produce, and the increasing desire to help British farmers keep hold of their livelihood, it is something well worth considering when booking an event.

Here are some top reasons to make sure that the food on offer at your venue of choice is seasonal and locally produced.

  • Clients who have in-depth corporate social responsibility policies will want to know that the food they will consume at meetings is seasonal and British wherever possible. The less distance the food has travelled, the less food co2 will have been emitted therefore making it more sustainable and better for the environment
  • Food is fresher and healthier. The less processed food is, the better it is for you, packed full of vitamins and usually far tastier too. If food is fresh and hasn’t had to travel too far there isn’t the need for the amount of preservatives that are so often found in food and drink and fruit and vegetables have a chance to ripen before they get picked which improves the flavor without a doubt.
  • Today, people are far more aware of the decline of British agriculture and the importance to try and sustain this where possible. British produce is appreciated more now than ever before and people want to help local farmers where they can rather than relying on food that is distributed by large manufacturing companies.
  • Believe it or not seasonal produce as well as being tastier and healthier, is often cheaper than buying in produce from overseas[1]. Shipping costs continue to rise astronomically as the price of fuel increases and there is also the additional cost of preserving the food.

So there you go, some food for thought – next time you’re booking an event why not ask about the catering and see what is on offer? Whether your client is concerned about corporate social responsibility, their health or just tasty, fresh food – they will be delighted you are one step ahead and already thinking about the finer detail.

[1]http://www.bbc.co.uk/news/uk-scotland-12351193

www.76portlandplace.com

The Maitre d’ of events

By Susan Heaton Wright, company director, Viva Live Music

We all know how essential it is for an event to be well organised and delivered smoothly. We also know how unforeseen snags; from technical problems, delays in the kitchen and bad weather can create a crisis even at the best planned event. The key to success is ensuring the client isn’t aware of any snags or incidents, prior to, during or after an event.

The analogy of a swan swimming serenely on the water, whilst under water he is paddling frantically is appropriate for any event. What happens behind the scenes may well be a challenge, but the client doesn’t need to see or know about it.

An event is theatre. The audience, the performance, backstage. Yet what happens backstage with all the creativity, troubleshooting and hands on activity could unrest even the calmest of clients. To the untrained eye, backstage at the Royal Opera House or The National Theatre hours before a performance might be perceived as ‘chaos’, nevertheless, the highly skilled and experienced teams of technicians, stage crew, artistes and support staff all know what they are doing and are working to strict time deadlines. They are being co-ordinated by a stage manager, who takes charge of the performance interpreting the director’s vision; working with the different teams to deliver the vision, ensuring the performance is delivered on time and runs smoothly.

 

For an event the client is the audience who expect a flawless performance; the event manager is the director; the waiting staff, chefs and entertainers create the performance and the venue and technical staff form the discrete team backstage and finally the stage manager who I have renamed the maître d’ of events.

The event manager should be the public face of the event for the client. They should be reacting to anything the client says on the night and then relaying this to the maitre d’ who is then able to liaise with the relevant people. They will also be the person key teams report to so if there is a technical issue or there is a delay in the kitchen he is able to provide a solution; adjusting timings for example, without panicking the client. It is useful if the maitre d’ is also technically minded; an extra pair of hands to move equipment quickly; monitor sound levels or even change a plug at short notice (yes this has happened!) can be extremely helpful. The event manager, who is ‘front of house’ does not need to be hands on with situations such as these but can be kept in touch with proceedings by the maitre d’. They can also relay any requests from the client to the maitre d’ who will act upon them.

An example of an event that has successfully used a “maître d” was an outdoor themed afternoon celebrating the Independence Day (4th July) with a barbeque, live band, cheerleading displays, a brass band, and children’s entertainers. Everyone was signed in by the maitre d’, who was liaising with the catering; co-ordinating timings of the entertainers and overseeing the technical set ups basically ‘running the show’.

Given his technical background, he was able to step in when there was a problem with the sound system. He had a contingency plan for bad weather and when it rained, he reacted quickly, moving the entertainers and guests into a banqueting hall inside where he had already set up a small sound system – just in case. The event manager, who was not technically minded, was able to liaise directly with the client, and reassure him that everything was running smoothly.

Having a maitre d’ or stage manager meant that the event could be managed ‘backstage’ whilst maintaining a professional, high quality event ‘front of house’. For many clients, this is what they want and the addition of a maitre d’ is an invaluable and inexpensive addition to an events team.

www.vivalivemusic.co.uk

Keeping cool & calm

By Tim Bartleet, general manager, In & Out Club

It’s helpful to know how to deal with any last minute problems that may crop up when organising an event; Tim Bartleet, general manager of the In & Out Club shares some top tips for avoiding event disasters right from the outset.

Build a relationship

It sounds obvious, but building a relationship with your client can be all too easily overlooked in the pre-event rush. Go beyond the simple ‘meet & greet’ and you’ll reap the benefits later down the line. Take the time to really get to know them, get a sense of their event and, importantly, run through all the key logistics. This should give them, and you, peace of mind and will flag any confusions at a stage early enough to do something about it.

Read the situation A simple example – you’re running a big wedding and you’ve just heard the registrar’s stuck on the A4 somewhere. Rather than inform the stressed bride, risking a bridezilla style transformation, have a quick word with another of the immediate family and assure them of a seamless adjustment to the new timings.

Keep in contact We’re not suggesting secret service-style updates every five minutes – remember that the client is often there to enjoy themselves as well – but eye contact, occasional check-ins and simply being visible will all do the trick.

If in doubt, check with Chef There are always consequences and, when it comes to food, they can be disastrous.  But don’t despair – an experienced events chef knows the tricks of the trade. Informing them about delays, or that extra table which has appeared from nowhere will ensure there are no nasty surprises (and you’ll avoid the prospect of that exquisite soufflé starter falling flat).

Expect the unexpected That annoying cliché about ‘best laid plans going awry’ exists for a reason. Little snags will crop up. Take a moment before everything gets going and anticipate the crunch-spots and how to deal with them.   This might help you avert problems in the first place, but it should also give you a stock of options to draw upon if needed.

You’ll see that most of the tips relate to good communication – this is really the only ‘secret’ to avoiding disasters and keeping clients happy – but if the worst does occur then keep calm and work out your options before talking to the client.  If the client is unhappy be proactive – a simple gesture like complimentary wine or champagne is extremely effective and can nip a potential dispute right in the bud.

 

www.navalandmilitaryclub.co.uk

Let there be light

By Robin Parker, general manager, Church House

 

In a country like the UK, where we have a long dreary winters, and the weather often fluctuates throughout the year, a ray of sunlight is always welcome. Daylight can have a positive effect on our mood. It can lift our spirits and make us more efficient at work.

Natural light is also essential to maintaining a normal, healthy physiology. Exposure to sunlight is a key factor in synchronising our internal body cycles so we sleep when it is dark and are alert during the day.  In fact there are numerous classical references to the fact that many of the ancient Greek philosophers taught outside.

In our modern society, we have, due to the vagaries of projection technology in the 80s and 90s come to prefer darkness with illuminated lights over natural light when it comes to organising events and conferences. Of course, there is no denying that many social occasions are best suited to evenings, but I (and most-up-to-date research) think that most daytime conferences and events spaces should have adequate provisions for natural light.

Interestingly though, it is not just about delegate wellbeing.  As a recent case study demonstrated, having provisions for natural light not only helps save energy, but it also serves as a contingency plan in the event of a power failure.

A few weeks ago, the British Chamber of Commerce’s annual conference was held at the Church House Conference Centre. The conference was attended by a number of high profile public figures like George Osborne, the chancellor of the exchequer, David Frost, director general of the BBC and other members of parliament. The conference was extremely important as the chancellor was due to set out the government’s pro- business plans.   However, just before the event started, there was a power cut across Westminster. Though the power was eventually restored – just before the Chancellor stepped onto the stage, even a major power failure did nothing to affect the course of the event. By choosing a venue with natural daylight and high quality acoustics rather than a square box in the underground pit of a hotel – no one felt suffocated or trapped and the event continued seamlessly.

Unfortunately too many organisers tend to plan daytime events in large halls that cannot be run without artificial lighting. Lack of natural light can lead to a dull venue, making delegates vulnerable to mood changes. It can also make them feel sleepy, hampering their ability to concentrate.

The event industry is continually looking at creative ways to make events more effective.  A great idea – but let’s also make sure we remember the lessons of the past and the benefit of natural daylight.

www.churchhouseconf.co.uk

Menu Planning

By 28 Portland Place

Whether it’s trays laden with luxurious canapés, plates of sumptuous sandwiches or three-course gourmet meal, the secret to a standout event is truly mouthwatering food. Good ingredients and expert preparation are an important part of this, but knowledgeable menu planning is the real key to success. Below you’ll find some top tips to make sure your menu’s are the talk of the evening.

Personal

It goes without saying – every event is different and it is worth considering some personal touches to really help draw everything together. If you’re organising an event for a notorious chocoholic, you could work a subtle cocoa theme through the courses whereas someone with a spicier penchant would appreciate a menu that is hot hot hot!

Seasonal

As the old saying goes ‘don’t eat hot broth in summer’. Ok, we made that up, but just like your wardrobe, your menu should change with the seasons and a good chef will be able to steer you through this process with an expert eye. Make sure the chef uses fresh, seasonal ingredients that will complement the time of year and leave your guests delightfully satisfied.

Sustainable

The buzzword of the moment – seriously, even the banks are getting in on it with something called ‘green banking’ – you need to get serious about your event’s carbon footprint and your chef can help by sourcing local produce from sustainable suppliers. The benefit of this for your event is clear – fabulously fresh food and some media-friendly stats to top it off.

Those are three fairly solid starting points – providing you don’t stray too far you won’t go too wrong! The real key is to sit down with an expert chef and spend some time working out what’s best for your event and plan accordingly. When you factor in all the other key ingredients (see what we did there!) you’re sure to have an event to remember.

www.28portlandplace.co.uk

Imagine The Event

By Adam Sternberg, Sternberg Clarke


You’re being carried out of the venue on the shoulders of your guests; they’re chanting your name their faces beaming, a pregnant woman comes up to you and promises to name her unborn child after you, your client gives you a long, slightly awkward hug and whispers ‘we should do this more often’ into your ear (you’re unsure if the client means the event or the hug.) You’re shown into a taxi that takes you home, the attendees behind you wave as they shrink away in the rear view mirror. In hushed reverent tones, the taxi driver asks “What do you do” to which you reply “I supply entertainment for events.”

Now work backwards from there. “How did I get here? What did I do right?”

As suppliers of entertainment, we’re responsible for a large part of the ‘feel’ of an event and whilst we’ve not got anything to do with seating plans or the choice of wine glasses, we know that setting (and maintaining) the tone is crucial when it comes to choosing acts. It all comes back to that all important question “What do you want your guests to take away from this event?” It could be an idea, it could be a feeling, it could be a memory it could be a small branded bag with a selection of soaps – but when you know what it is you want your event to achieve, everything else starts to fall into place.

Spelbound performing for Santander

How do you reward your best employees whilst reinforcing the idea of teamwork? You could give them a gold watch with the word “TEAM” inscribed on the wrist strap. Or you could be clever about it. We recently booked Spelbound for a performance in Madrid as part of Santander’s Retail Recognition incentive for their best performers. Watching the troupe perform individual feats of strength and balance whilst working as part of a synchronized unit the message was clear – it’s possible for individuals to do incredible things as part of a larger unit.

Ernst and Young

In certain cases, understanding parts of the event that we’re not involved with is vital to the success of the entertainment. For Ernst & Young our brief was to provide bespoke entertainment which complimented a photography exhibition by John Stezaker at the Whitechapel Gallery. Here, the exhibition was the main draw but the challenge was finding entertainment that enhanced the experience without distracting from the photographs themselves. Living statues, ribbon dancers and crystal ball manipulators on plinths, all costumed and styled to suit the black white and yellow colour theme. With subtle but contemporary makeup and styling provided for all catering staff, we transformed the event into a work of art in itself, picking up on the “two halves” theme of the company with pairs of plinths and strolling musical duos improvising over ambient DJ music.

Glee Flashmob for a 30th Birthday Party

The message doesn’t always have to be corporate. At a recent 30th birthday party, we organized a Glee themed flashmob to burst into a meticulously choreographed song and dance routine at the start of the event. This immediately creates an air of unpredictability for the rest of the event, an electric atmosphere where anything could happen… and it pretty much did – we followed up the flashmob with an Abba tribute, flame jugglers and acrobalancers. By using high impact acts at the right time and charting the high points and lulls in an evening, you can keep people engaged all night – what a way to welcome in your 30s!

Costumed Actors for Landis + Gyr

Sometimes an event can lay down the gauntlet to your guests – after a conference for Energy Metering where experts Landis + Gyr shared the ideas behind a new Smart Metering grid, we provided authentically costumed actors playing historical figures central to the discovery and harnessing of electricity at the Science Museum. The actors performed three short scenes (written specially for the event) intended not only to entertain, but also inspire the guests to use new technology and social media to innovate in their field. Mixing in a little tongue in cheek humour and a touch of flattery, the scenes challenged Landis + Gyr to try new things, take risks and take their place alongside the likes of Thomas Edison and Benjamin Franklin.

By having a clear idea of the goals of the event, it’s possible to connect with your guests to a far greater degree than all of the speeches and slideshows you can throw at them.

www.sternbergclarke.wordpress.com