Getting to know: Caterina Alves
We spoke with Caterina Alves, RIBA’s Head of Venues, about how her role has changed over the past year and what she’s looking forward to about reopening this June.Read More
St Martin-in-the-Fields has received a sharp increase in glowing feedback following venue changes in response to last year’s client feedback.
Right or wrong isn’t the issue, but what customers think about their experience is key to building solid relationships. Like most venues, St Martin-in-the-Fields asks for post event feedback and is delighted that clients are happy to share their thoughts on their experience.
Negative comments that the AV and chairs in St Martin’s Hall, one of the venue’s key event spaces, weren’t making the grade meant that action needed to be taken. The new AV system includes a ceiling mounted HD projector and full speaker system. Also, all 130 of the uncomfortable chairs have been replaced. The new chairs offer a stylish yet functional change that not only work better for clients but also make the operations teamwork a little less as they are lightweight and much easier to store when not in use. The neutral colour with a burst of St. Martin’s red means they work for all events.
As 2020 unfolds, further projects will take place at St Martin’s to ensure successful events and happy clients.
Hire prestigious, unique and unusual London venues and facilities with Westminster Venue Collection.Read More
The Westminster Venue Collection’s venues range from fashionable townhouses and private members’ clubs, to luxury hotels, celebrated attractions, historic institutes and societies.Read More