Church House Conference Centre has scooped the coveted BDRC Venue Verdict Gold Standard once again, in recognition of the Westminster venue’s consistently high quality of customer service. Only a handful of independent venues receive the Gold Standard, making this an exceptional achievement for Church House and its team.
Based entirely on the opinions and experiences of clients, the Venue Verdict Gold Standard is a true mark of quality. This latest accreditation tops off a successful year for Church House, having secured the Gold Standard award every three months through 2013.
The continual feedback from clients via the Venue Verdict Accreditation programme also acts as a foundation for ongoing improvements. During 2013, the venue invested over £146,000 in audio visual technology including web streaming and ‘video on demand’ services using HD broadcast quality equipment.
“Delivering an unbeatable level of customer service has always been our main focus. It’s become a unique selling point for which our venue and dedicated team is renowned. We work hard to ensure that every event is a success, from the moment an event is booked to the time visitors leave. It is an outstanding achievement for us, and highlights the good work we have been doing and will continue to do to achieve the highest standards,” said Robin Parker, general manager at Church House Conference Centre.