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Broadway House, Westminster has been awarded Gold in BDRC’s VenueVerdict Accreditation Scheme 2017, for the fifth year in a row.
Gold is only given to properties recording a Net Promoter Score of +70 or higher, obtained from 40 or more responses over a 12-month period.
Amanda Sutton, venue manager at Broadway House, says: “We are extremely proud of our customer service record and it’s lovely to have the work of the team recognised by our customers. Our entire team at Broadway House takes a proactive approach to customer service and actively seeks out and acts on feedback we get from our clients and delegates to improve the service we provide.”
She adds: “We always feel that there is year-on-year improvements we can make to meet the changing needs of our clients, in order to maintain our reputation in the events market.”
Hire prestigious, unique and unusual London venues and facilities with Westminster Venue Collection.Read More
The Westminster Venue Collection’s venues range from fashionable townhouses and private members’ clubs, to luxury hotels, celebrated attractions, historic institutes and societies.Read More