8 Northumberland Avenue of Northumberland Events has been named as one of the best places to work in hospitality by The Caterer.
Committed to providing a positive and productive working environment, the venue has established core values to unify employees in a shared understanding of how to interact and behave. This in-turn has created a co-operative, respectful and productive working environment which helps employees feel part of the business and motivates them to deliver great service.
Each department worked together to develop these core values, captured in a framework called the 31 Practices. A representative from each division was an ambassador for the values, which include: ‘We cheer each other on and remember to say thank you’, and ‘We use positive body language and words’.
The other initiative is the company’s investment in Insights Discovery Profiling – a tool designed to improve self-awareness and development and to support interaction among colleagues.
Most recently the venue introduced a Share incentive plan, the company says it is aware people spend a lot of time at work and it is ‘committed to creating the best environment for employees to enable them to love what they do and in turn deliver excellence’.
To find out more about 8 Northumberland Avenue click here.