10 reasons to use the Thames Clipper River Bus Service

By Wendy Greenhalgh, Sales and Marketing Director, One Great George Street (London Media Centre for the 2012 London Olympic and Paralympic Games)

Westminster’s transport links are a powerful selling point for venues located in the heart of the business tourist district and the Thames Clipper River Bus Service deserves a special plug.

I watched with interest the recent BBC documentary showing how the River Lea had been cleaned out, with hoards of shopping trolleys and cars removed from the river bed. River Lea has now been completely revitalised and is even being populated with new fish – wonderful considering its former path through wasteland!

After such a long time of underuse, it’s pleasing to see that the Thames has welcomed a similar redevelopment in the form of a far more effective River Bus Service for travelling along the famous London river. It is also admirable that it has been integrated so well into the city’s infrastructure.

Here are 10 great reasons for promoting the use of the Thames Clippers River Bus Service to conference and meetings delegates, particularly next year during the Olympics:

  • You can use your Oyster card and take advantage of discounted travel fares.
  • For business meetings, the express, commuter-style service is ideal.
  • The leisure River Tours Service comes complete with tourist commentary, and any Thames Clipper River Bus Service presents an innovative and fun way to transport delegates to familiarisation trips, site inspections and other meetings, conferences and events held at The Westminster Collection‘s 54 member venues.
  • All piers are wheelchair accessible, most riverboats are accessible, and most new riverboats have dedicated wheelchair spaces. The Woolwich ferry is a free service operating between Woolwich and North Woolwich and is accessible to people using wheelchairs and powered buggies.
  • The Thames River Bus provides an easy-to-follow timetable and service map, so navigating your way to the departure piers is made simpler.
  • Maps of the river services operational during the Olympic Games are already available.
  • It’s an efficient method of travel for the 10,000 accredited journalists needing to move between the Olympic Park and the London Media Centre for the 2012 Olympics, located within One Great George Street in Westminster.
  • The London 2012 sporting venues accessible by river include Greenwich Park, North Greenwich Area, The Royal Artillery Barracks, Horse Guards Parade and Eton Dorney.
  • The River Bus Service is ideal for those wishing to get to the Beach Volley Ball, Road Cycling, the start and finish of the Race Walk and Olympic and Paralympic Marathons next year.
  • It’s worth considering if you’re a visitor to the Queen Elizabeth II Conference Centre (National House for Italy) and 45 Millbank (National House for Georgia), both venues within the Westminster Collection.

In short, using the River Bus Service is quick, fun, affordable and definitely worth considering for meeting and event organisers and bookers.

Westminster host venues for 2012 Olympics

Take a look at this handy and informative 3D map (as above) showing the location of the two River Bus Service access piers together with the locations of some of the Westminster Collection host venues for events in 2012.

For a comprehensive guide to the Thames Clipper River Bus Service, including timetables and fares, click here to download TFL’s River Bus Guide.

www.onegreatgeorgestreet.com

Choosing the perfect wedding venue

By Erika Unbehaun, Flutterfly Events

The most exciting and rewarding part of planning an event is seeing everything come together on the day. One of the most challenging parts of planning a wedding is finding the right venue. You should decide what type of venue you want before drawing up a shortlist. Some popular types of venues in the UK are historic building, hotels, museums and marquees – each bringing different experiences, rules, and regulations.

Before embarking on your venue hunt create a checklist with the following questions and take them along with you:

Questions for the venue:

  • What’s the hire period? Can we get a late license?
  • Do we have exclusive use of the venue?
  • Can I bring my own suppliers or do you have a preferred supplier list?
  • Are there any restrictions on food and beverage?
  • Any noise restrictions?
  • Do I need to hire a dance floor?
  • Are tables, chairs, linen and tableware included in the fee?
  • Can we bring our own alcohol?
  • Is there onsite parking?
  • Are you handicap accessible?
  • Can you accommodate children?
  • Are candles allowed?
  • Do we have a private events entrance?
  • Is there a cloakroom?  Is it staffed?
  • Is there a room for the bride to get ready in if required?
  • Do you have overnight accommodation?
  • Is a food tasting included?
  • Can I store supplies at the venue the day before and after the event?
  • Is VAT included in the price?
  • Is staff gratuity included?
  • What time can I arrive on site to set up?

Top Tips: Historic Wedding Venue

  • Make sure you’re aware of any restrictions. Many historic venues don’t allow open flames, chocolate fountains, ice luges, confetti or certain entertainment, due to risk of damage.
  • While the hire fee may be more for a historic venue, the decoration costs tend to be lower because the interior is grand and ornate.
  • Many historic venues have elaborate colour schemes so plan your colour theme around the venue to avoid any clashes.
  • Ask the venue manager which rooms you’ll have access to on the wedding day. While you might have exclusive hire of the venue, one or two rooms might be off-limits.

Top Tips: Hotel Wedding Venue

  • Hotels make for great events but they don’t offer exclusive hire and you may bump into hotel guests. Ask the venue manager where you’re allowed to take photographers both indoors and outdoors. When looking outdoors, does this provide a nice backdrop?
  • Will you and your guests have a private entrance and exit so you don’t see hotel guests?
  • Ask the hotel if they have ever scheduled two weddings on the same day.

Top Tips: Museum Wedding Venue

  • Ask the event manager about any limitations such as open flames, music, entertainment, alcohol and flowers. Museums carry heavy restrictions as risk of damage can be high.
  • Find out when you have access to the venue. Most museums are open to the public until 6pm which means you cannot access the building until 6-6.30pm.
  • Due to short turnaround times from closing the museum to the public to opening the doors to a private event, museums have a strict policy on which vendors can work there. Book your museum venue first before hiring any vendors

Top Tips: Marquee Wedding Venue

  • Is there a cark park nearby and a walkway for guests to access to the marquee?
  • Seriously consider hiring a generator to help power the caterering equipment, band equipment and toilets.
  • Hire security to keep an eye on the marquee the evening before the event. The fees for the security staff are miniscule in comparison to the damage that can be done.

Once you’re ready to book a venue you need to be confident and happy with the staff, hire period, access times and catering services.  If possible, try to have a food tasting before signing the contract so you’re not tied in to a caterer you’re not satisfied with.  The worst that will happen is you pay for the food tasting. Get everything in writing and enjoy your day!

 www.flutterflyevents.com

Keeping cool & calm

By Tim Bartleet, general manager, In & Out Club

It’s helpful to know how to deal with any last minute problems that may crop up when organising an event; Tim Bartleet, general manager of the In & Out Club shares some top tips for avoiding event disasters right from the outset.

Build a relationship

It sounds obvious, but building a relationship with your client can be all too easily overlooked in the pre-event rush. Go beyond the simple ‘meet & greet’ and you’ll reap the benefits later down the line. Take the time to really get to know them, get a sense of their event and, importantly, run through all the key logistics. This should give them, and you, peace of mind and will flag any confusions at a stage early enough to do something about it.

Read the situation A simple example – you’re running a big wedding and you’ve just heard the registrar’s stuck on the A4 somewhere. Rather than inform the stressed bride, risking a bridezilla style transformation, have a quick word with another of the immediate family and assure them of a seamless adjustment to the new timings.

Keep in contact We’re not suggesting secret service-style updates every five minutes – remember that the client is often there to enjoy themselves as well – but eye contact, occasional check-ins and simply being visible will all do the trick.

If in doubt, check with Chef There are always consequences and, when it comes to food, they can be disastrous.  But don’t despair – an experienced events chef knows the tricks of the trade. Informing them about delays, or that extra table which has appeared from nowhere will ensure there are no nasty surprises (and you’ll avoid the prospect of that exquisite soufflé starter falling flat).

Expect the unexpected That annoying cliché about ‘best laid plans going awry’ exists for a reason. Little snags will crop up. Take a moment before everything gets going and anticipate the crunch-spots and how to deal with them.   This might help you avert problems in the first place, but it should also give you a stock of options to draw upon if needed.

You’ll see that most of the tips relate to good communication – this is really the only ‘secret’ to avoiding disasters and keeping clients happy – but if the worst does occur then keep calm and work out your options before talking to the client.  If the client is unhappy be proactive – a simple gesture like complimentary wine or champagne is extremely effective and can nip a potential dispute right in the bud.

 

www.navalandmilitaryclub.co.uk