As a partner to WVC, Paje Consultancy offers a comprehensive range of specialist support services that encourage learning, promote skills and enhance sales and marketing expertise. Specialists in Conference & Event Sales and Marketing training for hospitality businesses both in classroom and online. The Paje Academy Training has been developed and is delivered by award-winning trainers with many years experience in sales, marketing, revenue management, social media and conference offices.

SALES OFFICE EXCELLENCE COURSE:

Paje offer a Sales Office Excellence course which can be delivered to your team in 3 different ways to suit your budget.

Sales office Excellence Virtual Course: Conference & Events Sales Office Training

This insightful course is virtual trainer led and includes 9 x 1 hour interactive workshops on Microsoft Teams. The course is focused on Conference and Event Sales Office enquiry handling best practice, working to industry and BDRC benchmarking criteria.

The 9 workshops cover the following topics;

1. Understanding your customers
2. Enquiry qualification techniques
3. Checking availability and pricing
4. Proposing your venue to win business
5. Conversion tactics
6. Sales leads and referrals
7. Booking management
8. Event coordination
9. Follow up

• Assessments and 1-1’s to ensure delegates hit the industry standards.
• Participants receive certification upon completion.
• We teach in small learning groups to a maximum of 10 people in any workshop giving you the opportunity to talk through current issues.
• The course is completed over 12 weeks including introduction, 9 modules and assessment.

Virtual Course Cost: £315+VAT per delegate

Sales office Excellence Classroom Course: Conference & Events Sales Office Training

This one day training course is focused on Conference and Event Sales Office enquiry handling best practice, working to industry and BDRC benchmarking criteria. The training day is interactive including group activities and real world examples.

The classroom course includes;

1. Understanding your customers
2. Enquiry qualification techniques
3. Checking availability and pricing
4. Proposing your venue to win business
5. Conversion tactics
6. Sales leads and referrals
7. Booking management
8. Event coordination
9. Follow up

• Participants receive certification upon completion.
• We teach in small learning groups to a maximum of 10 people in any workshop giving you the opportunity to talk through current issues.

Classroom Course Cost: £250+VAT per delegate

Sales office Excellence Foundation Level: Enquiry Handling Excellence

This brand new, self-led, study course covers 7 topics to expertly guide you through the process of a sales call and you can take part at a time and place to suit you.

The topics covered include;

1. First Class call connection
2. Demonstrating passion & professionalism
3. Expertly understanding your customer needs
4. Online & electronic enquiry handling
5. Polished presenting
6. Knockout proposals
7. Fantastic follow-up

• Follow the training in short 15 minute sessions covering 1 topic at a time – Course completed in two hours.
• The course includes quizzes and assessments to ensure delegates have understood the key areas and learning points.
• Participants receive certification upon completion.

Self-led Course Cost: £95+VAT per delegate

SALES & MARKETING TOOLKIT

This suite of 2-hour virtual training sessions is prepared and delivered by experts live on a virtual platform. It’s aimed at developing skills and expertise, expanding knowledge and improving sales and marketing strategies and plans.

The topics available include;

1. Sales Prospecting
2. Marketing
3. eShots
4. Closing Sales
5. Video Tours
6. Social Media
7. Understand Customer Needs
8. Account Management
9. Market Positioning
10. Polished Presenting
11. PR
12. Knockout Proposals
13. LinkedIn
14. Video Selling
15. Consultative Selling
16. Managing Telesales

Choose from this great schedule of relevant topics to brush up your skills!

Training Session Cost: £99 for one session or book series of sessions from £50 each

BESPOKE TRAINING

Paje is excellent at training; They can motivate and energise your team across a wide range of specialisms and get them on track for exceptional performance. Whether you would like them to deliver one of their fabulous courses exclusively for your team, or create your very own course to meet your exact business requirements, Paje can help you!

MENTORING AND COACHING

Paje also offer bespoke mentoring and coaching services in all of their specialisms, for example; enquiry handling, sales office management, leadership coaching, digital marketing, sales coaching/negotiation skills. Their specialist associates can also offer coaching in revenue management and operations.

Mentoring and coaching can be done face to face and is also very effective carried out online.

To enquire about any of the above courses, contact Paje today;

Call: Jo Da Silva on 07523 372126
Email: [email protected]

For more information on Paje Learning and Development Academy please take a look at their website here